Returns &
Exchanges
We want you to love your purchase. If something isn't quite right, we've made the returns and exchanges process simple and hassle-free.
Eligibility
Items can be returned or exchanged within 48 hours of delivery. To be eligible, the item must be unused, in the same condition as received, with all original tags and packaging.
Non-Returnable Items
- Final sale items
- Used or worn items
- Items without original tags
- Undergarments and swimwear
- Personalized or customized products
Return Process
To start a return or exchange, please contact our support team with your order number and reason. We'll guide you through the next steps.
CONTACT US →How It Works
Simple steps for a smooth process.
Contact Us
Reach out within 48 hours with your order details.
Get Instructions
We'll share the return address and next steps.
Ship It Back
Pack the item securely and send it back to us.
Refund or Exchange
Once we receive your item, we'll process your refund or exchange.
Refunds
Approved refunds are issued to your original payment method within 5-7 business days. Processing times may vary depending on your bank or payment provider.
Exchanges
We're happy to exchange your item for a different size, color or product (subject to availability). Just let us know what you need.
Need Help?
Our support team is here to assist you with any return or exchange questions.
CONTACT US →Phone
+92 349 1267478
(Mon - Sat, 10AM - 8PM)info@websinex.com
We usually reply within 24 hours.+92 349 1267478
Chat with us directly for faster support.